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Memberberry Terms of Use

The agreement governing organization accounts, subscriptions, Customer Data, acceptable use, and access to Memberberry.

Last updated: July 26, 2026

Account ownership and control

  • Organization customers are responsible for administrator permissions and end-user access.
  • Credentials must be protected and suspicious access should be reported promptly.
  • Administrator actions for billing, exports, deletions, and roles are treated as authorized.

Full policy by section

Expand a section to read the complete policy language.

1. Definitions
  • Account means an account used to access the Service.
  • Administrator means a User with elevated permissions to manage an Account, settings, billing, and Users.
  • Customer means the individual or organization that subscribes to the Service.
  • Customer Data means data submitted by or for a Customer, including Personal Data.
  • End User means a person the Customer authorizes to use the Service.
  • Order Form means a checkout, subscription confirmation, or order document identifying plan, price, and term.
  • Usage Limits means plan, technical, and reasonable-use limits applied to protect the Service.
2. Who may use the Service
  • If you use Memberberry for an organization, you represent that you can bind that organization.
  • You must be the age of majority where you reside, or have valid consent where law permits.
  • You are responsible for laws applying to your use, including privacy, anti-spam, consumer protection, and intellectual property laws.
3. Accounts, access, and security
  • Keep account and billing information accurate and current.
  • You are responsible for credential security and activity by authorized End Users.
  • You control administrator assignments and permissions.
  • Report suspected unauthorized access to security@appberry.dev promptly.
4. The Service, changes, and availability
  • We may update, add, modify, or remove Service features over time.
  • Maintenance, upgrades, hosting incidents, network outages, and security events can affect availability.
  • Uninterrupted availability is not guaranteed unless an Order Form expressly says otherwise.
5. Trials, subscriptions, billing, and renewals
  • New organizations receive one 60-day trial without a credit card.
  • The same trial access applies to every organization. No paid plan is selected or applied until upgrade.
  • After upgrade, fees, record allowances, billing term, and renewal details are those shown at checkout or in the Order Form.
  • You authorize applicable recurring charges until cancellation. Taxes may apply.
  • Refunds and cancellation outcomes follow the Refund Policy and applicable law.
6. Customer responsibilities
  • Use the Service lawfully and follow the Acceptable Use Policy.
  • Configure permissions and workflows appropriate for your organization.
  • Maintain lawful notices, consents, and other authority for Customer Data.
7. Customer Data and license

You retain ownership of Customer Data. You grant Appberry the limited rights needed to host, process, transmit, back up, and otherwise handle Customer Data to provide, secure, support, and improve the Service.

8. Privacy and data protection

The Privacy Policy explains Appberry's handling of Personal Data. Customers remain responsible for the lawful instructions and purposes applying to Customer Data they control.

9. Third-party services

Customer-enabled providers and integrations may have separate terms and privacy practices. Appberry is not responsible for a third party outside our control.

10. Intellectual property and feedback

Appberry and its licensors own Memberberry, its software, documentation, and related intellectual property. You may provide feedback, and Appberry may use it without restriction or obligation.

11. Acceptable use

Use of the Service must comply with the Acceptable Use Policy. Violations may result in content removal, feature restrictions, suspension, or termination.

12. Confidentiality

Each party will use reasonable care to protect non-public information disclosed in connection with the Service and will use it only for the relationship contemplated by these Terms.

13. Suspension and termination
  • We may suspend or terminate access for non-payment, security risk, unlawful activity, material breach, or Acceptable Use Policy violations.
  • When a trial ends without upgrade, the organization is suspended. Authorized administrators may access export and upgrade or renewal functions for 30 days.
  • After 30 days of suspension, the account and Customer Data are permanently deleted, except records Appberry must retain for legal, accounting, security, or dispute purposes.
  • Termination does not erase obligations that by their nature should survive.
14. Disclaimers

The Service is provided as-is and as-available to the maximum extent law permits. We disclaim implied warranties where legally permitted and do not warrant uninterrupted or error-free operation.

15. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Aggregate liability is limited to fees paid or payable for the Service during the 12 months before the event giving rise to the claim, subject to non-waivable rights and agreed carveouts.

16. Indemnity

You will defend and indemnify Appberry from third-party claims arising from unlawful Customer Data, your material breach, or misuse of the Service, to the extent permitted by law.

17. Governing law and disputes

Ontario law governs these Terms without regard to conflict rules. Courts located in Toronto, Ontario have exclusive jurisdiction, unless applicable law requires another forum.

18. Changes to these Terms

We may update these Terms. Material changes may be announced by email, in-product notice, or another reasonable method. Continued use after the effective date constitutes acceptance where law permits.

19. General

These Terms, the Acceptable Use Policy, Refund Policy, Privacy Policy, and Order Form are the entire agreement, with the Order Form controlling a direct conflict about commercial terms. Neither party may assign the agreement except as permitted by law or with consent. Invalid provisions are limited or removed without affecting the rest.